Navigate

ToolsOnAir-Support

  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Portal
  • Knowledgebase
  • Knowledgebase just:in
  • just:in v3.x
  • Channel connects but does not show any preview
Subscribe Download PDF

Channel connects but does not show any preview

Chris
2018-07-04
in just:in v3.x

If the channel connects successfully to the user interface, but does not show any video, audio or timecode preview, then this is probably related to a incorrect network configuration. Please check the network settings within the system preferences and make sure that the active network interface has a valid IP address, Subnet mask and Router set.


Quick Jump
  • ToolsOnAir-Support
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro

Copyright © 2021 ToolsOnAir Broadcast Engineering GmbH / All rights reserved

youtube        facebbok        twitter