This performance patch fixes the following issues:

• connection drops with many concurrent operations 
• concurrent editing and rendering issues
• connection disconnects leading to unmounted sharepoints

Additional Information:

These fixes have been included in installations since April 15th, 2021. Installations performed before this date will require this patch for safe operations. 

Please create a ticket in our support system  for this release patch to be applied.

Dear Customer & Partners,

as we  have performed some changes to our support system by today, all existing users have lost their privilege to access the "Download" area. 

Kindly create a support ticket and write a short message that you are an existing customer or partner and we will set the correct user rights for you that you have full access to our "Download" are again.

We are sorry for the inconvenience!

Bets regards,
TOA Team

Today we are announcing the release of the new version 3.0 of just:play & just:live  to customers who prefer to work with macOS Catalina (10.15) on Intel based Macs.

Full compatibility with macOS Big Sur will be announced as part of an upcoming version once all third-party components will be officially available from the respective vendors. The same applies to the support of Apple Silicon based M1 Macs.

Version 3.0 comes with full SDK support for Blackmagic Design and AJA devices as well as a new unified user interface, namely just:control. UHD playout up to p60 is now supported on qualified Apple hardware using AJA and Blackmagic video devices. Additionally, a lot of attention has been dedicated to usability improvements and stability enhancements that will benefit daily operations.

Our development team is working hard to ensure feature-parity with former versions and we would kindly ask you to get in touch with either Peter or Manuel before proposing version 3.0 to new and especially existing customers.

WARNING: This version requires a valid v3.0 activation code and ALL previously generated v2.x codes will NOT work. Please contact TOA sales team for new activation codes under sales@toolsonair.com

This software requires Catalina (macOS 10.15.x) and Intel based Macs only!
MacPro5,1 is not supported anymore and this is the last version which support MacMini6,2 and MacMini7,1

AJA / BMD Video Devices: Always use the latest driver release.

Using a device from BMD for play-out you MUST run just:out and just:control on separate machines, otherwise audio dropouts will occur while generating the Poster Frames or while working on Finder level.

Please read all important information here...

Version 3.0 Changes - just:live & just:play

• This version brings official support for macOS Catalina and Big Sur. Please make sure to use  AJA driver version 16 or higher and the latest driver version from BMD depending on the video device used.
• We unified the formerly separately available control interfaces into one common application, namely just:control. Whether you‘re using just:live just:play or just:in: all ToolsOnAir applications can now be controlled by using a common user interface.
• There is a Group function available in just:control, which allows tasks like to end a live event (jump to next) or to start/stop a recording to be executed by a single mouse click using the same interface.
• Full SDK support for video devices from AJA and Blackmagic Design provides much deeper integration with the given video devices, which is the foundation for new features and functions like future multi-card and multiple out support on a single machine.
• Support for higher frame rates such as p60 and higher resolutions such as UHD is now possible and thanks to the reduced number of software components used to access the hardware, the stability is further increased and the channels setup vastly improved.
• Many improvements have been added to the user interfaces. It is now possible to open and collapse parts of the interface like the Library and the Inspector using keyboard shortcuts. This also works with the completely new full-size Trim window which now also supports JKL control. Further improvements are the ability to sort media in the Library by every kind of metadata and the configurable timecode and audio bar overlays of the “On Air” and “Coming Next” windows.
• Stability and speed improvements as well as several bugfixes allow to use the just:play interface continuously at full speed without the need to restart just:connect from time to time. And using just:live it is now possible to load approximately 5x more movies into the Workbench compared to v2.x, using the same amount of RAM for caching and pre load.

This Tech Note, provided as is, describes the procedure to downgrade a qualified Mac mini running macOS Catalina (10.15.x) to macOS Mojave (10.14) and will guide you through the process in few easy steps, so that you can start using our playout solutions on newer hardware from Apple that comes with macOS Catalina preinstalled. You can download this tech note as is free of charge.

Download

Disclaimer of Warranties:

NO WARRANTY, EXPRESS OR IMPLIED, IS MADE WITH RESPECT TO THIS DOCUMENT, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. NO WARRANTY IS MADE THAT USE OF THE STEPS DESCRIBED IN THIS DOCUMENT WILL BE ERROR FREE OR UNINTERRUPTED, THAT ANY ERRORS OR DEFECTS IN THIS DOCUMENT WILL BE CORRECTED, OR THAT THE INFORMATION DESCRIBED IN THIS DOCUMENT WILL MEET YOUR REQUIREMENTS.

Vienna, Austria, September 2020 – After months of intensive development, the ToolsOnAir team is proud to announce new versions of its acclaimed broadcast solutions just:in linux, just:play/just:live and just:store, featuring many improvements and additional functionalities requested by customers and in line with current industry standards. 

What’s new in the upcoming just:in linux version 5.0:

Amongst many additions and improvements the new version of just:in linux introduces NDI® and SRT input support, extended UHD (4K) and UHD2 (8K) recording abilities, a new user and multi-viewer template management, automatic output conversion of incoming signals and markers for Adobe Premiere Pro.  

“The focus in version 5.0 was put on implementing customer requests as well as complying with industry standards and revise the just:in linux hardware to allow for best-in-class performance” says Christian Schabasser, Senior Product Manager Ingest solutions at ToolsOnAir.

What’s new in the upcoming just:play/just:live version 3.0:

The new version 3.0 of ToolsOnAir playout solutions just:play and just:live has been partially re-written to accommodate the advantages of macOS Catalina and ensure readiness for future macOS versions to come. Amongst many usability improvements version 3.0 will feature full SDK support for qualified AJA and Blackmagic Design devices and introduce just:control as the new main user interface in order to unify the control user interface for both ingest and playout solutions.

“The development efforts for version 3.0 of our playout solutions were concentrated on improving the user experience by unifying the control interface for all ingest and playout applications and elevate the core code basis to cope with current and future macOS released, in order to secure our current and future customer’s investments in our technology for years to come” says Georg Deisting, Senior Product Manager Playout solutions at ToolsOnAir.

What’s new in the upcoming just:store version 4.0:

The new version 4.0 just:store targets users and administrators that need improved  setup capabilities and better status visibility of their just:store storage solution. Featuring a redesigned user interface as well as introducing powerful new additions such as an extensive REST API, Network Bandwidth Management for combined read and write operations and an improved Authentication management, just:store is an excellent choice for broadcast professionals that require speed, reliability and dedicated optimisations for ingest, editing and playout scenarios at a very competitive price.

“In version 4.0 we wanted to further improve both the system data provision accuracy of our user interface and the user experience for turnkey deployments. This new version marks a new milestone for the just:store solution line providing new features  such as an extensive REST API, improved authentication management and many others to further enhance our commitment to competitive and market oriented storage solutions” says Tobias Gotthard, Product Manager Storage solutions at ToolsOnAir.

All solutions are planned to ship within Q4 2020 and customers with an active Support and Software Maintenance contract will be able to upgrade their current version(s) free of charge.

For more information, please navigate to:

just:in linux 5.0: https://www.toolsonair.com/products/ingest/whats-new-in-justin-and-livecut/

just:play/just:live 3.0: https://www.toolsonair.com/products/playout/whats-new-in-justplay-and-justlive/

just:store 4.0: www.toolsonair.com/products/storage/whats-new-in-juststore/

Or contact us at: sales@toolsonair.com

Thank you for your continues support,

The ToolsOnAir Team

Dear valued customers, partners and friends,

We’d like to inform you that our offices are currently not staffed due to the “COVID-19” health security regulations enforced by the Austrian government.

Nonetheless, we are reachable and available via direct e-mail and through our support system at https://support.toolsonair.com and are happily looking forward to answering your questions as always.

Please stay tuned digitally for our announcements to come!

Thank you very much for your continued support!

The ToolsOnAir Team

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.956. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.955. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers,

On Tuesday 1/29/2020, Wednesday 1/30/2020 and Thursday 1/31/2020 we will perform some maintenance updates to keep our Support System reliable and fast. During this period the Support System will not be available.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.954. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear Customers & Partners,

As 2019 draws to a close we would like to thank you for your continued support and your valued business with us.

During the holiday season our offices will remain closed from:

Tuesday, December 24th 2019 to Wednesday, January 1st 2020.

Our support system will be available for posting issues and will be watched on a regular basis.

We will respond to all incoming tickets during normal business hours (08:30-17:30 CET Monday to Friday). 

We wish you and your beloved a wonderful holiday season and a happy and prosperous New Year.

The ToolsOnAir Support Staff

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.950. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.949. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.948. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.945. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.940. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

macOS Catalina was released a few days ago and we would like to provide an overview about our products compatability below.

just:in & live:cut v4

• can be used with macOS Catalina. Please find the latest version here.

just:play, just:live v2.7 & composition:builder v4

• can not be used with macOS Catalina. Please keep using macOS Mojave or below. There will be new versions with macOS Catailna support soon.

just:mount & just:automount

• can be used with macOS Catalina. Please find the latest version here.

If you have any questions, do not hesitate to contact us.

Best regards,

TOA Team

All just:in v4 users can upgrade to macOS Catalina without any problems. Please make sure that the just:in engine application has permissions to the network volume, if needed.

Dear customers and partners,

we are happy to announce the release of a new version of just:in - v4.0.2.GM.939. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

We are happy to announce that our sharepoint management tool just:mount got updated.

Now, just:mount works with just:store v3 and macOS high sierra, mojave and catalina.

Download

Dear customers and partners,

we are more than happy to announce the release of a new major version of just:in - v4.0.2. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are more than happy to announce the release of a new major version of just:in - v4.0.1. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are more than happy to announce the release of a new version of just:store - v3.0. All customers with a valid maintenance contract can upgrade to this new version.

To upgrade please submit a ticket in our Support System.

If you have any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are more than happy to announce the release of a new major version of just:in - v4.0. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the final release of just:live/play v2.7. You can find the final version and release notes here.

Best regards,

TOA Team

This tool can optimize the performance of Macs which are connected over SMB. This tool runs on mac OS High Sierra and above. 

DOWNLOAD

IMPORTANT

https://support.apple.com/en-us/HT208209

LOGS:

~/Library/Logs/TOA-performance-TOOL-SMB.log

Dear customers and partners,

we are more than happy to announce the release of a new version of just:store - v2.8. All customers with a valid maintenance contract can upgrade to this new version.

To upgrade please submit a ticket in our Support System.

If you have any questions, do not hesitate to contact us.

Best regards,

TOA Team

Dear customers and partners,

we are more than happy to announce the release of a new major version of just:in - v3.5. You can download the new version here and all customers with a valid maintenance contract can upgrade to this new version.

If you are having any questions, do not hesitate to contact us.

Best regards,

TOA Team

Currently the AJA driver versions 14.3 and higher are not compatible with just:play and just:live. We recommend to download and use AJA driver version  14.2.1 until AJA provides the QT Components with an extra installer, like they announced in their Release Notes.

The TOA Support Team

If you want to know, how to work with Growing Files in Avid Media Composer, then please follow this Knowlegdebase Article.

We recommend all just:live and just:play customers using v2.5 or higher and  hardware from BlackMagic to update to version 10.11.4 of the BMD drivers.

The TOA Support Team

Dear customers and partners,

we are happy to announce the final release of just:live/play v2.6. You can find the final version and release notes here.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the final release of just:in mac v3.0.3. You can find the final version and release notes here.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the final release of just:in mac v3.0.2. You can find the final version and release notes here.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the final release of just:in mac v3.0.1. You can find the final version and release notes here.

Best regards,

TOA Team

Dear customers and partners,

we are happy to announce the final release of just:in mac v2.5.1. You can find the final version and release notes here.

Best regards,

TOA Team

To all our customers who own a just:store, just:store mini and/or just:in linux, we are currently rolling out a fix for the current CPU Meltdown bug.

Please submit a ticket to support.toolsonair.com for further instructions.

Requirements are an internet connection to the machine and about 30 minutes of downtimes.

Please be advised that this fix/update will result in roughly 10% loss of performance at this moment in time.

Dear customer.

We ask all our customers using solutions from Sonnet to check the compatability of their hardware BEFORE upgrading to macOS High Sierra. Some devices are not compatible and Sonnet is working with Apple to get updated drivers to make them work again. Please check the compatibility here: Sonnet

Thank you

The Tools On Air support team

Running v12 of Teamviewer and just:out on the same mac causes a CoreAudio related just:out crash every time a user logs in/out. We strongly recommend to use Teamviewer HOST v11 which does not cause this crash and which can be downloaded from here: TeamViewer Host

The TOA Support Team

You can download the interface for our new just:in linux appliance here. Please contact one of our partner or us directly for more information.

There is a new composition:builder v4 available, which can be downloaded from here: