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Knowledgebase

Our knowledgebase contains articles written by our support agents to help you.

Knowledgebase just:in (30)


  • Activation issues
  • AJA Corvid88 vs BMD DeckLink Quad 2
  • Timecode is stopping every second
  • Working with growing files in Avid Media Composer
  • Hardware based video encoding/decoding for h.264/h.265 (HEVC) on macOS
View 30 articles

Knowledgebase just:live/play (21)


  • How can I use the built in function to switch to a live source using just:play?
  • Which codecs and container formats are currently supported?
  • What are the limitations when using QT movies as part of an realtime graphics template?
  • Do I have to connect a display to the graphics card?
  • What is the maximum length of an element supported by just:play and just:live?
View 21 articles

Knowledgebase just:store (6)


  • User interface shows "RAID1"
  • File and Folder Naming Conventions when using the SMB Protocol
  • macOS 10.12 Sierra – Know Issues
  • Managing Media with Final Cut Pro X Libraries
  • Why do I see a Sharepoint mounted twice?
View 6 articles

User Manuals (1)


  • User Manuals
View 1 article

General Information (10)


  • Where can I find beta versions?
  • Do I have to activate any TOA application for testing?
  • How to report a bug, crash or feature request
  • Which applications are included in the ToolsOnAir product suite?
  • Where can I get the latest versions?
View 10 articles

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